Dojo Policies, Rules & Billing

Code of Conduct

All students, parents, and visitors are expected to uphold the values of Tohkon Ryu Ju Jitsu:

• Treat all instructors, fellow students, and visitors with respect at all times
• Bow when entering and leaving the training area
• Follow the instructions of the instructor promptly and without argument
• No aggressive, reckless, or unsportsmanlike behaviour during training
• Bullying, harassment, or discrimination of any kind will not be tolerated and may result in immediate dismissal
• Parents and guardians must supervise children before and after class

Training Rules

• Arrive on time for all classes; late arrivals should wait at the edge of the mat for permission to join
• Remove all jewellery, watches, and accessories before training
• Keep fingernails and toenails trimmed short to prevent injury
• No food or chewing gum on the training mat
• Water bottles must be kept at the edge of the training area
• Report any injuries or health concerns to the instructor before class begins
• Techniques must only be practised under supervision and with appropriate control

Attendance Policy

• Regular attendance is encouraged for consistent progress and development
• If you cannot attend a class, no formal notification is required, though it is appreciated
• Extended absences should be communicated to the instructor so we can support your return
• Grading eligibility may require a minimum attendance record as determined by the instructor

Uniform & Equipment

• New students may attend their first classes in comfortable athletic clothing
• A gi (uniform) will be required as you progress in your training
• Gis must be kept clean and in good repair; wash your gi after every training session
• Additional protective equipment may be required for certain classes or gradings
• Speak with the instructor about purchasing a gi and any required equipment

Billing & Payment Policies

• Membership fees are billed fortnightly via direct debit
• Your first trial class is completely free with no obligation
• There are no lock-in contracts; membership is ongoing on a fortnightly basis
• No grading fees are charged at Tohkon Ryu
• Payment methods accepted: direct debit via Stripe
• Failed payments will be re-attempted; please ensure your payment details are up to date

Cancellation & Refund Policy

• Memberships can be paused or cancelled with 7 days' written notice
• To cancel or pause, contact us via email at admin@tohkonryu.com or speak with the instructor
• Refunds are generally not provided for partially used billing periods
• In exceptional circumstances, refund requests will be assessed on a case-by-case basis

Health & Safety

• All students train at their own risk and must complete a waiver prior to commencing training
• Inform the instructor of any pre-existing medical conditions, injuries, or concerns before your first class
• If you feel unwell or are injured during class, stop training immediately and notify the instructor
• Students with contagious illnesses (e.g. skin infections, colds, flu) must not attend class until fully recovered
• A first aid kit is available on-site at all times
• Emergency procedures are posted in the training area; familiarise yourself with exits and protocols